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Distributing billions in days: Addressing challenges and changes for small business banking

Category: Partnerships matter - how do you implement them successfully?

Under the CARES Act, banks were tasked with distributing hundreds of billions of dollars in PPP loans to their small business customers in a matter of days. This panel of banking executives will discuss the transformative mark that PPP has left on small business banking as it disrupted customer/bank relationships, introduced new bank/fintech partnerships, and accelerated a transition to digital channels. Get a glimpse into how these banks supported small business owners and hear their views on the challenges and opportunities that are redefining small business banking.

Speakers:

Kala Gibson, Head of Business Banking, EVP, Fifth Third Bank

Sharon Miller, Head of Small Business, Bank of America

Moderator: Vivian Merker, Partner, Oliver Wyman

First aired: Monday 26th October

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You can't win alone, especially now - it's collaboration or bust.
You asked, they answered. Don't miss this live and unscripted Q&A session.

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