Under the CARES Act, banks were tasked with distributing hundreds of billions of dollars in PPP loans to their small business customers in a matter of days. This panel of banking executives will discuss the transformative mark that PPP has left on small business banking as it disrupted customer/bank relationships, introduced new bank/fintech partnerships, and accelerated a transition to digital channels. Get a glimpse into how these banks supported small business owners and hear their views on the challenges and opportunities that are redefining small business banking.

Speakers:

Kala Gibson, Head of Business Banking, EVP, Fifth Third Bank

Sharon Miller, Head of Small Business, Bank of America

Moderator: Vivian Merker, Partner, Oliver Wyman