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Distributing billions in days: Addressing challenges and changes for small business banking

Speakers: Vivian Merker, Kala Gibson, Sharon Miller

Under the CARES Act, banks were tasked with distributing hundreds of billions of dollars in PPP loans to their small business customers in a matter of days. This panel of banking executives will discuss the transformative mark that PPP has left on small business banking as it disrupted customer/bank relationships, introduced new bank/fintech partnerships, and accelerated a transition to digital channels. Get a glimpse into how these banks supported small business owners and hear their views on the challenges and opportunities that are redefining small business banking.

First aired: Monday 26th October

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