New Digital Banks Are Playing for Keeps.
Asia, one of the most dynamic regions of fintech innovation, is experiencing a bumper crop of virtual banks. Hong Kong and Singapore will issue banking licenses several virtual banks. These new players attempt to balance simplicity and engagement to drive growth. We uncover strategies that these new banks employ to create trust, facilitate customer service, and navigate rapid customer behavior shifts due to Covid-19.
Guests: ADennis Khoo, MD of TMRW by UOB Ken Lo, founding member, ZA Bank
Hosts: Sanjib Kalita, Editor in Chief, Money20/20 Fred Pi, Content Producer, Money20/20 Asia
Producers: Roland Bodenham, Senior Video Editor, Ascential Rachel Morrissey, Content Producer, Money 20/20 USA