Speaking History

Speaker at Money20/20 2017

Speaker at Money20/20 2016

Session Information

Michelle Moore

Head of Digital Banking
Bank of America
Speaking History

Speaker at Money20/20 2017

Speaker at Money20/20 2016

Session Information

Michelle Moore is Head of Digital Banking for Bank of America. In this role, she is responsible for developing and executing Bank of America’s mobile and online strategy, roadmap and transformation. She is focused on making banking more convenient for customers by delivering innovative products and services across mobile devices and online platforms. Bank of America is a leader in Mobile and Online Banking with 33.8 million digital customers including 21.6 million Mobile Banking app users. Moore is also responsible for ATM, Preferred and Small Business Client Services, and Financial Centers and Market Growth Strategy. Since joining Bank of America in 2003, Moore has held a number of leadership positions, including chief operating officer for Global Commercial Banking (GCB) and Finance executive for GCB Middle Markets, Bank of America Business Capital and Dealer Financial Services. Additionally, she served as the Finance executive for Corporate Workplace. Moore also has experience in the Consumer Banking business, having held positions as Strategy and Planning executive, as well as Checking Products executive. Moore serves as the Executive Sponsor for the Leadership Advantage Program. She also serves on the board of Hope Haven, Inc. Moore holds a Bachelor of Science in economics from Cornell University and a Master of Business Administration in finance from the University of Rochester’s Simon School of Business. She resides in Charlotte with her husband and two sons.