Jim Allen serves as Senior Vice President, Head of Small Business Solutions for First Data’s global merchant business. In this role he is responsible for overseeing the company portfolio of solutions designed to meet the unique needs of small businesses. Jim is also responsible for driving the company’s strategic and innovative small business solution evaluations, investments and advancements.
Prior to his arrival at First Data, Jim spent twelve years at Chase Paymentech, the global payment processing business of JPMorgan Chase & Co. He joined the company in 2004, taking on roles of increasing responsibility within the Product organization, culminating in his role as the head of global core acquiring solutions from 2013 to early 2016.
Prior to joining Chase Paymentech, Jim spent 8 years at Concord EFS a leading global payment processing business servicing key merchant segments including: retail, restaurant, petroleum, grocery and lodging. During his tenure there, Jim held various roles in the organization and ultimately led strategic point-of-sale relationships and product development at Concord EFS.
As an active industry leader, Jim has served on several industry councils including the ETA Large Processor Council, Payments Security Task Force, Secure POS Vendor Alliance, VeriFone Advisory Council, and the MasterCard POI Advisory Group.
Jim is a graduate of Christian Brothers University in Memphis, Tennessee, where he earned his Bachelor of Science.