James Wester is Research Director, Worldwide Payment Strategies, for IDC Financial Insights. Mr. Wester’s core research covers the evolution of payment networks and technologies as well as developing issues in customer experience, fraud, risk and regulation. His research includes a particular emphasis on alternative payment methods and technologies. Prior to IDC, Mr. Wester was the founding editor of Mobile Payments Today, Director of Corporate Communications for merchant acquirer Chase Paymentech and ran AOL’s payments business. He holds a B.A. from Drury University in English/Communications and an M.S. from the University of Virginia in I.T. Management.