Speaking History

Speaker at Money20/20 2016

Session Information

Amy Pressman

Co-Founder & President
Medallia
Speaking History

Speaker at Money20/20 2016

Session Information

Amy Pressman is the co-founder and President of Medallia, the market leader in Customer Experience Management software. 

Built on a powerful data analytics platform, the Medallia CEM SaaS platform enables thousands of simultaneous users in a single company to drive significant improvement in customer experience and business performance. It captures data across every customer interaction—from social to call centers to surveys to digital to in-store—and then analyzes and delivers that data to the most relevant team and person to take action. All in real time. Medallia is trusted by hundreds of brands across financial services, telecommunications, hospitality, airlines, retail, professional services organizations and technology companies.

Founded in 2001, Medallia is based in Palo Alto, with offices in major business centers around the world, including London, New York, Buenos Aires, and Sydney. Medallia has more than 1,000 employees and is backed by Sequoia Capital. It is one of the investment firm’s largest venture investments. 

Prior to founding Medallia, Amy was a consultant at Boston Consulting Group. She also served as a legislative aide on Capitol Hill and as a Peace Corps volunteer in Honduras. Amy has an MBA from Stanford University and an BA from Harvard University.