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Digitization for "Hearts and Minds"

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Go digital or die" - the first lesson of the lockdowns. Financial Institutions that avoided or put off digitization have had to take quick steps like moving services to the cloud. But fast transformations threaten processes accompanying change. And new processes challenge traditional cultures and hierarchies from financial services. We spoke with Mike Walters, Chief Product Officer, Form3, to discuss technological and cultural transformation as financial services moves to the cloud.

Guest: Mike Walters, Chief Product Officer, Form3 Financial Cloud

Hosts: Gary Dempsey, Content Lead, Money20/20 Europe Rachel Morrissey, Content Producer, Money20/20 USA

Producers: Roland Bodenham, Senior Video Producer, Ascential Rachel Morrissey, Content Producer, Money20/20 USA