Money 20/20 Logo

MONEYPOT

MONEYFEST

MONEYFEST Home
Home > MoneyFest > Rethink. Reinvest. The Future of Retail

Rethink. Reinvest. The Future of Retail

Speakers: David Sykes, Ulrike Guigui

In this candid interview on the future of retail, get to grips with the changing consumer psychology and shopping behaviors during the pandemic. Powered with customer data and insights, we will dissect the fate of physical locations, in-app and mobile engagement, and creative ways of providing value after the transaction to help build loyalty. Gain the insight you will need to deliver new personalised customer experiences, reignite brand affinity and boost customer engagement- even as positive consumer sentiment wanes.

First aired: Wednesday 28th October

More From Rethinking, resetting - how are you doing business differently to serve a different world?

Trump. BLM. COVID. It's a different world out there and organisations must adapt or die.