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How to detect bias in banking with AI

Systemic discrimination is front and center in the media – and within our institutions, too. By exploring banks’ customer complaints, turning their voices into “data,” and using artificial intelligence, we can identify and prevent biases. In this presentation, Marcia Tal, Founder of the PositivityTech platform’s Bias Index, highlights bias within financial institutions and shares three steps leaders can take to weed out systemic discrimination from their institutions today.


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