Speakers: Juan Pablo Ortega, Kisha Allison

The wave of digitalisation flowing through financial services in LATAM is being accelerated through non-incumbent, multifunctional platforms. In light of COVID-19, the pendulum has swung significantly and the usage of digital platforms has grown exponentially. In this session we’ll explore digital platforms strategies that are being deployed, while shedding light on which digitalisation trends, consumer behaviors, and infrastructure constructs are sustainable in this new world. Learn more about the incredible adoption of digital financial services in the region and decide whether this uptick has been by design, or by default.